Politique d’expédition
Shipping & Digital Delivery Policy
Last updated: October 28, 2026
At Notionaura, we sell digital products, including Notion templates and digital planning systems. All products are delivered electronically, so no physical shipping is required.
1. Digital Delivery
After your payment is successfully completed, your digital product or access instructions will be provided electronically through the delivery method configured for your order.
Please check your order confirmation email and your spam or junk folder if you cannot find your access instructions.
2. Shipping Costs
There are no physical shipping fees for our digital products.
3. Accessing Your Purchase
Some products may require a Notion account or access to a third-party platform. Any specific requirements will be described on the relevant product page.
4. 7-Day Money-Back Guarantee
We want you to feel confident when purchasing from Notionaura. Our products are covered by a 7-Day Money-Back Guarantee, subject to the conditions described in our Return & Refund Policy.
To request a refund under this guarantee, contact us within 7 calendar days of your purchase and include your order number and the email address used at checkout.
This voluntary guarantee is in addition to your statutory consumer rights and does not limit any mandatory rights under applicable law.
Please refer to our Return & Refund Policy for the full terms and conditions.
5. Missing or Delayed Delivery
If your payment is confirmed but you cannot access your digital purchase, contact us with your order number and checkout email. We will help you resolve the issue.
6. Contact Us
For questions about digital delivery or access to your order, contact:
Notionaura Support
Email: notionaura@help.com
We are here to help you access your purchase and get started.